Standard Rate (SR)

Cancellation Policy:  In case of cancellation, out of the total tariff of the entire period booked:

  • For period more than 15 days before the date of booking- 100% refund
  • For period of 7 days to 14 days before the date of booking- 50% refund
  • For a period less than 7 days from the date of booking- No refund
  • No shows will be treated as 100% cancellation – no refund.
  • Cancellations refund of Credit card and online payments will be charged 5% extra. It takes about 15 days to process such refunds.
  • In the event of part cancellation of the reservation (i.e. reduction in duration or number of rooms), the above cancellation policy will apply on a pro-rata basis.

* Vacation Diaries Covid19 Policy: In case of Government advisory changing and we are unable to take guests on arrival due to Covid 19 rules of the departing state of the guest or the rules of the state where the hotel is situated, the booking amount will be adjusted as a “Hotel Credit” which can be used for any future booking dates (subject to availability) for a period on 6 months from the date of the original check in date.


Non Refundable Rate

Cancellation Policy: In case of cancellation of a booking made of a Non Refundable Rate amount, the total tariff is to be paid in advance at the time of confirming the booking and is non-refundable.


Note: Any “Hotel Credit” will be adjusted against the rates applicable on the revised date of travel and for the Vacation Diaries Property selected.